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Forum Discussion
Maridonal
Apr 15, 2019Follower
Powerline AV500
Sorry if this has been covered in a different post. I have the Powerline AV500 extender kit and when I first set it up for my bedroom, the WiFi used to work all the time but since then, it only wor...
plemans
Apr 15, 2019Guru - Experienced User
do you have the specific model number for it? it should be on the back of the device.
One thing that I'd recommend would be to log into the extender and change the wireless channel the powerline extender is broadcasting on. See if that helps.
Another thing you can try to do is go to
netgear.com/support/
Type in the specific model and there should be a manual with troubleshooting in it. Take a look at that.
You can also check there to make sure your specific device has the most current firmware.