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sunnyhouse1's avatar
sunnyhouse1
Aspirant
Apr 05, 2016

Powerline AV5001 not showing on the Netgear utility(sam)

I reset the powerline Av500 to factory setting then installed the powerline utility v2.0.0.8 on my new pc. when I ran the utilty application,it found the device but says "unknown" with the lock icon ...
Installation
sunnyhouse1's avatar
sunnyhouse1
Aspirant
Apr 12, 2016

I tested with two different computers. one with window 10 and the screenshot came from window 7.

the model is XWN5001