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Forum Discussion
Powerline AV5001 not showing on the Netgear utility(sam)
I reset the powerline Av500 to factory setting then installed the powerline utility v2.0.0.8 on my new pc. when I ran the utilty application,it found the device but says "unknown" with the lock icon ...
I am having the exact same issue - I recently changed my modem/router to the Netgear Nighthawk X4S - my PL1200 adapters are working but I get the same un-named tag on the Netgear Powerline utility (v 3.1.0.4).
Windows 10
Norton Security
Netgear Nighthawk X4S