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Forum Discussion

bkorin's avatar
bkorin
Aspirant
Sep 23, 2015

Powerline Model: XAVB5201 pick a plug LED is green then turns red when streaming.

As mentioned in subject line. All the LEDs are green, but as soon as I begin streaming video the pick your plug LED turns red. When I exit the streaming video program it goes back to green. Model: XA...
Troubleshooting
bkorin's avatar
bkorin
Aspirant
Sep 25, 2015

The two rooms share a wall. I will try a different outlet and get back to you.

bkorin's avatar
bkorin
Aspirant
Sep 26, 2015

Tried multiple outlets. Still get the red light when streaming. Oncre the stream stops or I exit the stream app the light goes green.

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Sep 28, 2015

    bkorin,


    When you do normal use of internet like browsing websites, does the light turns amber? I think the reason for that because the powerline cannot handle the data when streaming.

     

    Regads,

     

    JamesGL

    Community Team

    • bkorin's avatar
      bkorin
      Aspirant
      Sep 29, 2015

      When browsing the internet the LED stays green. Only when I stream video does it turn red. Do I have a way of adressing this issue?

      • JamesGL's avatar
        JamesGL
        NETGEAR Employee Retired
        Sep 30, 2015

        Hi bkorin,

         

        You may need to move it closer from the main powerline.

         

        Regards,

         

        JamesGL
        Community Team