NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Powerline Wifi 1000 (PL1000v2 and PLW1000v2) Connection Issue - Connected but no Internet
Hi, I am getting really frustrated as I have been trying to figure out why my Powerline Wifi 1000 has decided to just stop producing internet. The Powerline devices have been working for over 6 month...
The user manual is here: http://www.downloads.netgear.com/files/GDC/PL1000/Powerline_UM_EN.pdf That describes how to reset the devices.
You might also try connecting a PC to the ethernet jack of the PLW1000v2, as that might simplify troubleshooting. From there you can try pinging your router (or reaching it's web UI), which would confirm connectivity. Perhaps also confirm that the ethernet cable between the PL1000v2 and the router is working (checking the LED light on the router LAN port).