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Forum Discussion
Using Powerline 1200 and virgin media broadband. Keep getting speed reductions
Get good speed of 100+ mbps, but it does drop to less than 50 a lot of the time. If I switch of the powerline 1200 connected to the router, and switch it back on again, I instantly go back up to 100+...
Hi JamesGL
It is only about 15 feet away in the next room. Don't have to reboot the powerline that my pc is plugged into, just the one that the router is plugged into in the other room. Don't even have to reboot the router, just the powerline. Have tried swapping over the powerlines, but still get the same problem - have to reboot the powerline that the router is plugged into, so it doesn't seem to be a problem with the powerlines?
Regards
Robin
Hi RobinWorlidge,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
JamesGL
Community Team
Hi James
Have tried what you suggested, with both powerlines in the same room. The same thig happens - start with a speed of 100mbs, and suddenly it will drop tp below 50. Reboot the powerline adapter plugged into the router and we go up to the 100 speed again.
Hi RobinWorlidge,
If the device is just newly purchased, try to replace it from store or contact support team.
JamesGL
Community Team
They are about 6 months old. How do I contact the support team, as it would appear I only had 90 days support, and never registered them?
Regards
Robin