NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Beep's avatar
Beep
Aspirant
Oct 31, 2015
Solved

WGX102 and XE102 not connecting

I have the WGX102 and XE102 and have worked brilliantly up until now.  Suddenly I cannot connect to them. Have reset everything green lights on everything but no Wifi. Please help
Troubleshooting
  • JamesGL's avatar
    JamesGL
    Nov 11, 2015

    Hi Beep,

     

    Does it work now with the latest powerline? If yes, then the issue is with the adapter and not the distance since it works with other powerline.

     

    Regards,

     

    JamesGL
    Community Team

Beep's avatar
Beep
Aspirant
Nov 01, 2015

I seem to have a bit of an answer, if I change the socket that its in it works. It has worked fine on the socket it was in for years now its suddenly stopped.  How do I get it to work in the old socket again?

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Nov 06, 2015

    Hi Beep,

     

    If it works with other socket then it might be a problem with the distance from one the 1st adapter to the 2nd adapter that is why the old socket will no longer work.


    Regards,

     

    JamesGL
    Community Team

    • Beep's avatar
      Beep
      Aspirant
      Nov 10, 2015

      Does the distance degrade over time then because it used to work and now doesnt.

       

      I have replaced it now with the latest powerline product.

      • JamesGL's avatar
        JamesGL
        NETGEAR Employee Retired
        Nov 11, 2015

        Hi Beep,

         

        Does it work now with the latest powerline? If yes, then the issue is with the adapter and not the distance since it works with other powerline.

         

        Regards,

         

        JamesGL
        Community Team