NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

5c's avatar
5c
Aspirant
Jun 23, 2017
Solved

what happened to this piece of **bleep**

This used to be an excellent router. Now I can't even connect to my friends online. My powerline adapters (actiontec) will never connect. And there's no good updates? Wtf is going on here ?
  • michaelkenward's avatar
    Jul 01, 2017

    When you add new powerline devices to an existing powerline network, you have to introduce the new plugs to the old ones. You don't say if you have done this. I have seen a steady stream of reports here of problems caused by not doing that.

     

    Here is Netgear's advice on how to go about it:

     

    Adding a powerline adapter to an existing powerline network

     

    I found it easier to set up the new plugs nearby the existing router (host) plug, and then moving them to where I wanted them. They will remember which plugs they are supposed to talk to.