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Forum Discussion

laurentroger's avatar
laurentroger
Aspirant
Dec 02, 2015
Solved

XAV5421 Problem

Hi,   I bought several and they XAV5421 It Works fine for a certain time. After a time of a powerline began to no longer function on an IP in particular my LAN. Even after reset nothing works. So I...
Troubleshooting
JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Dec 02, 2015

Hi laurentroger,

 

What are the IP addresses that are blocked when using the XAV5421?

Do you get the same IP addresses with the 200 powerline?

laurentroger's avatar
laurentroger
Aspirant
Dec 05, 2015

Hi,

 

For example 192.168.1.121 and it is a static ip (no DHCP) so it's the same with 200 powerline.

 

regards

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Dec 05, 2015

    When no connection with the XAV5421, can you still ping websites or even ping the default gateway?

    • laurentroger's avatar
      laurentroger
      Aspirant
      Dec 07, 2015

      Hi,

       

      Yes I can go everywhere except on an IP (the one mentioned above)...is what intrigues me the most besides ...

       

      I have the impresion that the quality of electronics the powerline is not great ...

       

      Regards

      • JamesGL's avatar
        JamesGL
        NETGEAR Employee Retired
        Dec 08, 2015

        Hi laurentroger,

         

        That's a bit strange that the adapter blocks certains IP address. It does not have any feature that will block IP address or even MAC address. Have you tried contacting support team?