Hi,I've just bought a XAVB5501 pack, with 2x XAV5501. I plugged one near my cablebox, and the other one in my bedroom to a Desktop PC (let give the name PC1, that runs Seven 64x). It works fine, connection is good (Rx and Tx > 100Mbps).But I have a very bad problem. Every time my PC1 goes to standby, when it wakes up the connection is lost. The XAV5501 always stays in standby mode. So I need to desactivate my network card on PC1 (it is an Intel 82579V Gigabits), wait a little, then reactivate the network card. This way the XAV5501 "see or receive" wakeup event, and the connection is established.So I know that problem is about standby/wakeup. What I've already done:-update both XAV5501 firmwares to lastest (v0.2.0.9CE)-update network card to lastest driver from Intel-turn off every thing relative to economic mode in my network card (there's a lot of option in network card driver panel page under Seven)-turn on Wake On Lan/Magic/Link on my network card, but I don't think it could solve anything, because my problem is to wakeup the XAV5501, not my PCI'm here, and don't know what to do now.Please can someone give me a solution?Thank you very much in advance, and I apologize for my bad english.

you need change power management on on network adapter.. standby, sleep, hibernation mode always causes erratic issues

I have the same problem with my Ipad. It losses the connection to the xav500 when it is not in use and when I reopen my Ipad, I have to disconnect from the network and reconnect before I can access the internet.Is this a funtion of the power saving feature? If so, it should be disabled.

you can disable on iPad... try use static IP on iPad

jmizoguchi wrote:you need change power management on on network adapter.. standby, sleep, hibernation mode always causes erratic issuesthanks jmizoguchi, I knew that, but I tried every option on my network card, and still a problem. What I have on adapter option:- ethernet energy efficient (translated from french, it talks about setting a economic ethernet mode) -> turn off- reduce the link speed in standby mode -> turn off- reduce the link speed when the system is idle -> turn off- wake on LAN -> turn onany others ideas? Do you think my XAV could have a problem? (it's a brand new one, I can contact my reseller to change it I guess).@parksjw: you connect your iPad to the XAV???? With a rj45 wire?? that looks weird for me:confused:

I think if my momeory is correct, it is possible that xav is in standby too.

XAV5501 problem after PC standby | NETGEAR Communities

23 Replies

Pagefault
Aspirant
Feb 17, 2012
Hi,

I'm owning 2 pairs of the XAV5004/XAV5001 combo and one pair of XAV5001 set. So at all 6 devices!

On all 3 pairs I have the same standby problems as ZepDad described. I think it happens more frequently when the connection is bad. But the strange is, that a replug is solving the problem within a few seconds.
I also think it doesn't matter which device is unplugged.

I also think that the actual firmware (2.0.9) is buggy. It is a pity, because the connection is very stable.

I also contacted netgear support. But they said the device is defectiv and I should send it back for repair. I really don't believe all devices are broken!

@netgear: If there is no way to fix the problem... give us an option to kill standby mode :D
Transalp
Aspirant
Feb 19, 2012
Pagefault wrote:
@netgear: If there is no way to fix the problem... give us an option to kill standby mode :D

That is (or could be) a solution..... or a reboot option after every day at a certain time?

Mine XAVB5004 sometimes has no connection after sleep mode. Letting the device reboot after changing name or whatever in the utility also solves the problem, because I'm able to connect after that.:D
Pagefault
Aspirant
Feb 19, 2012
Transalp wrote:
That is (or could be) a solution..... or a reboot option after every day at a certain time?

A daily reboot option doesn't make sense because the device still can be stuck in standby. Better would be a reboot after waking up from standby.

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XAV5501 problem after PC standby