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Forum Discussion
XAVB 5601 does not work
Hi, Recenty purchased two used XAVB5601/AV500 powerline. Seller says they work. All lights are burning, No problems from the outside. However...cannot get them to work.. reset them several times, ...
As daft as it sounds, can you try resetting the password to HomeplugAV on the problem units using ZyXELs powerline utility? When i've had a couple of 'sticky' powerline adapters in the past using this has fixed them:
ftp://ftp.zyxel.com/PLA4201_v2/software/PLA4201%20v2_V7.0.2.14.0611.zip
I have used version 7.0.2.14.0611 before without any problems. They are my Netgear adapters in the screenshot to show that it will recognise them
The network name (NMK) is where you put HomeplugAV and then click 'Write'. Don't have any other adapters connected or switched on, just try it one at a time.
Thx for trying, but no succes
Gave all of them the name HomeplugAV individually,
Still no internet over these XAVB5601. I see them in a network between the XAVB5601 & XAVB 5602 but their not getting/receiving any internet signal.
Connected both XAVB 5601 to my router, and they will also not send the internet signal to the XAVB5602.
Any other suggestions ?
If you use the Netgear Genie app do you see them all together now as one network ?
http://www.downloads.netgear.com/files/GDC/XAVB5401/Powerline-PassThru-UM09Sept2014.pdf
(Page 19 onwards)
With the netgear genie I see 3 netgear devices but not number 4 connect to the router.
On a other PC with the XAVB5602 I can see the XAVB5602 connected to the router and I can both XAVB5601 in the same network.
I can also see that all 4 have the password HomePlugAV.
These XAVB5601 refuse to connect to the internet/XAVB5602 at my router.
Switched the XAVB5602 at my router for an XAVB5601, did not work
Ok, on the first PC can you run a command prompt (Start --> run cmd.exe) and then type ipconfig /all and enter.
You should get something like this:
Can you post what IPv4 Address says on your PC and also Default Gateway please (under the Ethernet Adapter details)
