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Forum Discussion
Hippy1
Apr 10, 2016Follower
Xavb5221 picking up my neighbours network
So when I have my powerline adapters connected to my hub and I try log into my hub I can't because it picks up my neighbours hub, when I unplug the powerline adapters I can log. Also when using the...
Tarano
Apr 19, 2016Aspirant
I have the same problem and asked support for a way out. I am still in warranty and expect a reply soon. My network is with Vergin Media.
If you get further joy, I would love to knoe the answer.
- clithesApr 19, 2016Prodigy
Have you tried running Netgear Genie when connected to your powerline adapters. Are you able to take screenshots to show what (and how) you are connected to your neighbours kit ?
Even if you are connected to your neighbour's home wiring (which does sound unlikely) have you changed the encryption keys on your adapters ? This will stop you connecting to your neighbour's adapters.
- TaranoApr 19, 2016Aspirant
Thanks for the possible options and ideas. Since 2012 I have been using XAVB101 on the same wiring system and with no changes to configurations perfectly well without problems. I recently moved to XAVB5221 as the 101s burned out and the problems started.
The wifi extenders are hard wired. one to the Router hub, the other to a Slingbox. and it has been so for the last 4 years. No change there. Furthermore we are into seperate houses with different wiring and different meters.
- TaranoApr 20, 2016Aspirant
Thanks but cannot use Netgear Genie. Router hub not recognised and am working with Macs. Changing the encryption keys might help. I'll give it a try.