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Forum Discussion

Eiz's avatar
Eiz
Aspirant
Oct 04, 2016
Solved

XWN5001 and XAV5201 not working

I've had the product for 11 months and it's worked fine (every now and again have to turn off and on which works) however all of a sudden it's not and my go to off and on doesn't work. Nothing has cha...
Troubleshooting
  • Eiz's avatar
    Eiz
    Oct 17, 2016
    Hi James
    Purchased a new product
    Thanks
JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Oct 11, 2016

Hi Eiz,

 

1. What are the lights on for XAV5201?

2. Make sure to press the reset button while the adapter is still plugin.

3. Have you mentioned to support team that the power is not lighting up?

 

JamesGL

Community Team