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Forum Discussion

kcp2000's avatar
kcp2000
Novice
Feb 18, 2015

XWN5001 loses path to router

I have the following set up : Netgear Powerline XAV5201 - Firmware 0.3.0.6CE XWN5001 - Firmware V0.4.0.7CE Netgear D6200 Router - Firmware V1.1.00.14_1.00.14 Every few days or so a situa...
Troubleshooting
Siplax's avatar
Siplax
Aspirant
Nov 15, 2015

I have exactly the same problem. Any advise would be hihgly appreciated.

 

/Seppo P.

  • JamesGL's avatar
    JamesGL
    Master
    Nov 19, 2015

    HI Siplax,

     

    Have you checked if the devices connected to XWN5001 can grab valid IP?

    How far is the XWN5001 from the 1st powerline?

    Have tried moving the XWN5001 closer to the 1st powerline or in just one room?

     

    Regards,

     

    JamesGL
    Community Team

    • rosmith52's avatar
      rosmith52
      Aspirant
      Dec 03, 2015

      I'm suffering the same issue I'm getting disconnected from the router numberous times through the day. Looking at the router event log I see many (341785.610000) Device disconnected: Hostname: XWN5001 IP.......... in a 20 minute window I've seen 6 only one causing a complete disconnect. I've recently changed ISP to Plusnet Fibre (Hub One) so my router conigurationn has changed but the problem predates the change and is now more frequent. I planned to do some testing by  installing an XAVB5221. Then I planned to start swapping routers. But any advice you can give wuld be appreciated

      • rosmith52's avatar
        rosmith52
        Aspirant
        Dec 03, 2015

        I'm beginning to see a pattern it apears to be happening every 10 minutes I was not using any services at the time so I don't know if it caused a disconnect.

         

        See Event Log :

         

        12:51:52, 03 Dec.    (358181.280000) Device disconnected: Hostname: desktopW8 IP: 192.168.1.72 MAC: a4:.................
        12:51:42, 03 Dec.    (358171.280000) Device disconnected: Hostname: XWN5001 IP: 192.168.1.73 MAC: a4:2.........................
        12:48:14, 03 Dec.    OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.67]:36342-​>[31.13.90.1]:443 on ppp3)
        12:46:57, 03 Dec.    (357886.280000) Device disconnected: Hostname: desktopW8 IP: 192.168.1.72 MAC: a4..............................
        12:46:57, 03 Dec.    (357886.280000) Device disconnected: Hostname: android-​bec62d36ef15c48a IP: 192.168.1.69 MAC: ............................
        12:45:07, 03 Dec.    (357775.700000) Lease for IP 192.168.1.105 renewed by host 0005CD26BE10 (MAC ..................10). Lease duration: 1440 min
        12:45:07, 03 Dec.    (357775.700000) Device connected: Hostname: 0005CD26BE10 IP: 192.168.1.105 MAC: .........................:10 Lease time: 1440 min. Link rate: 100.0 Mbps
        12:45:07, 03 Dec.    (357775.630000) Lease requested
        12:42:02, 03 Dec.    OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.67]:35033-​>[31.13.90.1]:443 on ppp3)
        12:41:42, 03 Dec.    (357571.280000) Device disconnected: Hostname: XWN5001 IP: 192.168.1.73 MAC: ......................................