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Forum Discussion
Juergen_H
Dec 07, 2018Follower
A6100 no longer works after Netgear Genie update
I bought the A6100 in late November so that I could connect my Windows 10 desktop PC to my router without putting down a very lengthy network cable, and it worked to my satisfaction. Until, that is, this morning when I was informed that there was an update for the Netgear Genie software available.
I installed it as prompted, but after installation my wireless connection was gone. Furthermore, Netgear Genie no longer detects any wireless network in the area (for the sake of comparison, my smart phone detects 13). And when I create a diagnostics file (relevant portion is attached - sadly, I haven't figured out how to create one in English), it claims that the A6100 is separated ("Medium getrennt"). Which makes no sense to me, since (a) the Windows Device Manager lists it, and (b) Netgear Genie still tries to use the "Push 'N' Connect" function when I press the "WPS" button on the A6100 (sadly, my wireless router doesn't support it).
I've restored network connectivity with a 10m LAN cable, but I'd prefer to find a solution to this that doesn't involve a tripping hazard in my apartment. Any suggestions? ;)
Additional information:
- According to the Windows Device Manager, the driver for the A6100 is up to date (1030.25.701.2017)
- Yes, I did restart the computer, and it didn't help.