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Forum Discussion

uwu's avatar
uwu
Follower
Nov 23, 2018

A6100 WiFi USB Adapter issues

The adapter will connect to the wifi, and then immediately it will say there is no wifi. However on my phone and laptop, it does say there is wifi, but the adapter isn't picking it up or connecting properly to it. I have tried to update the drivers, but they are up to date- I have also tried to troubleshoot it with windows, but to no avail.
Troubleshooting

2 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Nov 26, 2018

    Hi uwu 

     

    Welcome to NETGEAR Community! 

     

    What is the operating system of the computer? How far is the computer from the router? 

     

    Regards, 
    Blanca 
    Community Team

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Nov 30, 2018

    Hi uwu

     

    We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

     

    Regards, 
    Blanca 
    Community Team