A6200 drivers double installed. Cannot uninstall because of looping error.

So I've tranfered to Windows 10 as of late and have been trying to get the drivers for it. When trying to install it'll tell me I need to uninstall the standalone, then suddenly it starts running...t...

Troubleshooting

Jendrik

Guide

Sep 25, 2015

Hello

I got the same problem. My adapter worked fine, but then suddenly 2 days ago it keeps disconnection every 5min. I can click on the troubleshoot problem button and that will fix the connection for like 5min again. But after these 5min the adapter disconnects. While the adapter is connected everything works fine and smooth. I can go online and visit all the websites I like, play online or what ever I want to do

I can not install or uninstall anything Netgear related, anything else works fine. When I try to install the Windows 10 driver it says "please remove the netgear a6200 genie version first". When I try to uninstall the Netgear genie it says "please remove the netgear standalone version first"

That is basically all what happens. I talked to 3 different ppl via live chat already but noone could help me. I do not know how to uninstall the standalone version.

I hope someone can help me

JamesGL
NETGEAR Employee Retired
Sep 29, 2015
Hi Jendrik,

Please remove the NETGEAR folder under program files and check if you can uninstall it.

Regards,

JamesGL

Community Team
- Jendrik
  Guide
  Sep 30, 2015
  I con not remove it, same result as before
  - JamesGL
    NETGEAR Employee Retired
    Oct 02, 2015
    Jendrik,
    
    You may need to check the registry of your computer. This might be a problem with the registry.
    
    Regards,
    
    JamesGL
    
    Community Team

Forum Discussion

A6200 drivers double installed. Cannot uninstall because of looping error.