NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
A6200 drivers double installed. Cannot uninstall because of looping error.
So I've tranfered to Windows 10 as of late and have been trying to get the drivers for it. When trying to install it'll tell me I need to uninstall the standalone, then suddenly it starts running...t...
Hello
I got the same problem. My adapter worked fine, but then suddenly 2 days ago it keeps disconnection every 5min. I can click on the troubleshoot problem button and that will fix the connection for like 5min again. But after these 5min the adapter disconnects. While the adapter is connected everything works fine and smooth. I can go online and visit all the websites I like, play online or what ever I want to do
I can not install or uninstall anything Netgear related, anything else works fine. When I try to install the Windows 10 driver it says "please remove the netgear a6200 genie version first". When I try to uninstall the Netgear genie it says "please remove the netgear standalone version first"
That is basically all what happens. I talked to 3 different ppl via live chat already but noone could help me. I do not know how to uninstall the standalone version.
I hope someone can help me
Hi Jendrik,
Please remove the NETGEAR folder under program files and check if you can uninstall it.
Regards,
JamesGL
Community Team
I con not remove it, same result as before
You may need to check the registry of your computer. This might be a problem with the registry.
Regards,JamesGL
Community Team
I did that and could install the Win10 driver now. But sadly the adapter keeps disconecting.
Is the adapter damaged? Or could there be another reason this keeps happening?