NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Morte's avatar
Morte
Initiate
Sep 16, 2015

A6200 drivers double installed. Cannot uninstall because of looping error.

So I've tranfered to Windows 10 as of late and have been trying to get the drivers for it. When trying to install it'll tell me I need to uninstall the standalone, then suddenly it starts running...t...
Troubleshooting
JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Sep 29, 2015

Hi Jendrik,

 

Please remove the NETGEAR folder under program files and check if you can uninstall it.

 

Regards,

 

JamesGL

Community Team

Jendrik's avatar
Jendrik
Guide
Sep 30, 2015

I con not remove it, same result as before

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Oct 02, 2015

    Jendrik,

     

    You may need to check the registry of your computer. This might be a problem with the registry.


    Regards,

     

    JamesGL

    Community Team

    • Jendrik's avatar
      Jendrik
      Guide
      Oct 04, 2015

      I did that and could install the Win10 driver now. But sadly the adapter keeps disconecting. 

       

      Is the adapter damaged? Or could there be another reason this keeps happening?

      • JamesGL's avatar
        JamesGL
        NETGEAR Employee Retired
        Oct 06, 2015

        Hi Jendrik,

         

        Have you followed the steps I have posted above during the installation of the driver?

         

        Regards,

         

        JamesGL
        Community Team