A6210 adapter not connecting on 5G (Windows 7)

I would be very grateful for any help on this problem. I have an I7 computer running on Windows 7 with a Netgear A6210 wi-fi adapter and a Netgear D7000 modem router. The router is new and seems to b...

A6210

D7000 modem

Problems on 5Gb

Troubleshooting

AlanJH
Oct 20, 2016
James,

Thanks for your response. I had actually tried what you had suggested, but it did not solve the problem.

However the problem has since been solved by going into the modem and changing the 5G channels from the low numbers (36-42) to high numbers (100-112). This appears to have solved the problem with the A6210 adapter which now connects on 5G without problem and still works with other devices.

Interestingly, two laptops were connecting to 5 G without problem from the same location as the adapter and still are. So I have no idea why this change worked - but it did.

Thanks for your help

Alan

JamesGL

Master

Oct 20, 2016

Hi AlanJH,

Uninstall the driver and reinstall it using the standalone driver instead of the driver with Genie.

JamesGL

Community Team

AlanJH

Aspirant

Oct 20, 2016

James,

Thanks for your response. I had actually tried what you had suggested, but it did not solve the problem.

However the problem has since been solved by going into the modem and changing the 5G channels from the low numbers (36-42) to high numbers (100-112). This appears to have solved the problem with the A6210 adapter which now connects on 5G without problem and still works with other devices.

Interestingly, two laptops were connecting to 5 G without problem from the same location as the adapter and still are. So I have no idea why this change worked - but it did.

Thanks for your help

Alan

Forum Discussion

A6210 adapter not connecting on 5G (Windows 7)