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slyzxx's avatar
slyzxx
Follower
Dec 10, 2017
Solved

A6210 disconnecting

have all current updated drivers,  Cuts off everytime got a new router still cutting off nothing else is cutting off. This unit is maybe 3 months old not sure what to do very fustrating.  My laptop next to me is the same distance no issues with that cutting out 

 

Amd ryzen 7 

16 gb ram 

2 tb hd 

 

  • Hi slyzxx,

     

    If you have the latest driver for the adapter, try installing the standalone driver instead of the one with genie.

2 Replies

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired

    Hi slyzxx,

     

    If you have the latest driver for the adapter, try installing the standalone driver instead of the one with genie.

    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired

      Hi slyzxx,

       

      We’d greatly appreciate hearing your feedback letting us know if you need further assistance.