NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

EdArias's avatar
EdArias
Aspirant
Mar 14, 2016
Solved

A6210 Limited Connectivity with Windows 7

so I'm hoping this is a relatively easy fix and I'm just PC-challenged but I've installed the AC1200 High Gain WiFi USB Adapter using the Genie program ... it gets identified by my home network but d...
  • JamesGL's avatar
    Mar 15, 2016

     

    Hi EdArias,

     

    Do you have other devices that can go online with the router wirelessly?

     

    Try the following:

     

    A. 

    1. Uninstall the adapter.

    2. Disabled Antivirus or firewall.

    3. Reinstall the adapter and check if can go online. If yes, enabled the antivirus or firewall.

    4. Try to use the driver available in support site. http://support.netgear.com/product/A6210

    5. Try to install it on a different computer.