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Solved
A6210 not being detected and no led light
Hello! I have a problem with my wifi adapter and id like a solution, basically when i had my netgear upgrade my thing didnt work anymore it was not detected, i tried it on my brothers computer and it...
I did try it, and it didnt work in his computer also.
but i already have the solution, seems like it doesnt work om the newest windows 10 update so i u installed that newest update and i did go back to the older versions of windows 10 and it works perfect.
I bought this today as it got good reviews on Amazon. I plugged it in and got the same message as a lot of people onhere, 'Not detected' when the software asks you to plug in the adapter.
I spoke to live chat and they said reverty back to the previous version iof windows before the anniversary update. I can't as its over 10 days since i updated.
They basically said to me, our developers are working on a fix. So in short I have a new £25 brick / doorstop until a fix is worked out. Surely between Microsoft and Netgear this can be worked out. How long do I have to wait for a software fix or do i just send it back for a refund and buy another make of adapter that works as promised.
the adapter does work but it doesnt on your operating system ;-;
Same thing happened to me and on the advice of support I threw away an older model because they said it no longer was working ... so I spent good money on a new one that does not work and trashed a perfectly good one... thanks netgear for wasting my time and money!
As far as the roll back option goes if Netgear had said this in the begining I could have saved hours upon hours of time and money, but now it is past 10 days and too late!
What gets me is that this HAS BEEN ONGOING for about (?) a month yet it seems NO ANSWER is in sight! Come on Netgear, WHAT GIVES??? The very least you could do is say "we're working on it"! I've seen roll back on Win 10 update (which is VERY stupid as the updates usually contain security patches), I've seen nothing I tried works, I've seen rolled back to an earlier version of Netgear Genie, ALL to no avail!
I've even tried to contact Netgear via email about it and asked for resolution to no avail! I'm still waiting for ANY type of response!! I've stated that the forums are showing some less then "happy" customers and told them that this is NOT good for business!
Please see my long post more towards the top of this forum, where I tried, evidently in vain, to help out the moderators/ programers with this problem!
One thing to try is this:
After my last botched install and hitting the cancel button, ironically the blue light on the A6210 came on on my A6210 and I had internet access! Maybe try cancelling the install after it stalls with Device not found, unplug the adapter, replugging in the adapter and see if Win 10 picks it up and assigns the driver! If it does and shows the MediaTek driver you're off to the races!!
After the A6210 started working, I went to Device Manager and under Network Adapters it showed 802.11acWireless LAN card! Now for the strange part?
Under Properties for the card it showed Driver Provider MediaTek, driver date 4/21/15, driver version 5.1.22.0 which long story short, IS the same one IF you could get it when Netgear Genie installs.
My adapter IS working and the ONLY missing thing is "GENIE"! The ONLY thing I'm missing is the Genie program.
Ok, I seem to have solved for my machine and wanted to see if it helped other on here with this adapter.
1.
Ok, I seem to have solved for my machine and wanted to see if it helped others on here with this adapter.
1. Run the file: A6210_v1.0.0.35 and as usual wait for the 'Plug in your adapter' message.
2. When you get the 'Adapter not detected', click Cancel
3. Leave the adapter plugged in, do not remove it and go to Device Manager.
4. Under Network adapters you will see: 802.11ac Wireless LAN Card
5. Double click on this and goto the Driver Tab.
6. Click on 'Update Driver'
7. Now choose 'Browse My computer for Driver Software'
8. Now click, 'Let me choose from a list of device drivers on my computer'
9. Choose Netgear A6210 Wifi usb 3.0 adapter and click Next. The driver will be installed
10. Close down device manager.
11. Go to your wifi / internet iceon in the bottom right of your screen. If you are wired, change this to wireless and then connect to your network.
12. The adapter should now be working
13. I then went to here: http://www.netgear.co.uk/home/discover/apps/genie.aspx?cid=wmt_netgear_organic and downloaded the genie software independently of the A6210 software and installed it.
14. It actually worked and now runs ok under Windows 10 with anniversary. Its a pain, I know, but until Netgear sort themsleves out it works, and to be honest the adapter itself is very good and when connected to my virgin Superhub 2 I'm getting 140mbs download. compared to 10 over my very old powerline adapters.
Hope this helps someone.
Thanks
Ya nailed it!!
Thanks Glenn, I refused to have a £25 brick, so it took me about 6 hours to work it all out.
Glenn1951 and Koidave thank you!
-- Glenn1951, your first note about MediaTek driver caught my eye so I went and just downloaded and installed it. Finally got the 802.11ac Wireless LAN card to show up in my Devices. (MediaTek, driver date 4/21/15, driver version 5.1.22.0) I searched MediaTek and that driver number and got a link that had 5.1.25.0 listed, but when I installed it, it showed as 5.1.22.0. I used this link and the top section. Click in the part number column to download.
http://www.mediatek.com/en/downloads1/downloads/-- Koidave, I followed your steps to just update the driver for the 802.11ac Wireless LAN card to the Netgear A6210 driver instead of the MediaTek. I had to try it twice. First time I somehow got an autoselect of MediaTek. The next try I saw MediaTek and Netgear drivers show up. I selected the Netgear and got it working. First I tried to connect and had the most terrible speed. (Worse than my older WNA3100 with terrible speeds.) I thought maybe it was because my laptop started to download an update. (I sure need to control when it downloads them!). I disconnected because I realized I was connected on the 2.4GHz band. When I connect to the 5GHz band I finally struck speed gold. I have top speeds finally that match what my provider gives.
My hardware and drivers:
-- I have Windows 10 with the latest update as of 11/13/2016. (It just finished downloading them with my dirt slow speeds on my old WNA3100 earlier tonight while I was fighting the install of the new A6210 adapter.
-- I *do not* have USB 3.0 and was worried that was a mix in my problem, but it's not.
-- The Netgear Adapter is A6210_v1.0.0.35
So glad to finally have this working without having to wait and wait. I was ready to find out how to get my WNA3100 to work better, but finally got it! Thank you so much!
(I never bothered with the organic link you gave for the genie. It didn't make sense to me since this is an adapter, and my router had nothing to do with this install problem.)
You are more than welcome!! I, through trial and error, got it working a few weeks back! I could not remember the "exact" steps I used. Koidave on the other hand laid it out step by step on how to do it to rectify the problem, get the adapter working AND the Genie program to work PROPERLY! The Genie program isn't neccessary as you well know but I, personally, like having it to see what's transpiring under the hood!
I, for the life of me, CAN NOT understand what's taking Netgear so long to post a solution?? Between Koidave and I, we did their job and using his step by step instructions will have everyone up and running! I firmly believe I have the solution to this nightmare and it IS NOT a Win 10 problem. To me, I'd go to court to aver it, the problem lies in their, Netgears, program and is a very simple matter of changing the line to read from a 9050 to 9053 OR make it check for either/ both 9050 or 9053 and install the CORRECT program???
Again thanks and you're welcome but koidave deserves 99.99% of the praise for his step by step remedy! :smileyvery-happy:
Me, I only pointed out the problem(?) in their program!!
P.S. you really didn't have to update the driver from MediaTek to the Netgear A6210 driver. If you had looked closely in the Device Manager at the driver properties before and afer you updated, you would have noticed that they were one and the same, date and all! I did and in fact somehow I got myself switched back to the MediaTek driver and have blinding speeds! Either one works "FANTASTICLY"!! Again koidave is the man!! I give credit where credit is due!!
Glad you all got yours working I tried this solution again today and still got nothing the adapter is listed but only the 2.4 connections show up as available.
First let me state that I'm NO geek, guru, or IT specialist!
First off the 2.4GHz and 5GHZ are refering to your routers transmit frequency(s)/ protocols (see below) and the A6210's duel band, receiving frequency(s)/ protocols. Did a little test and there is a big difference in speeds!! Wow, I was surprised to say the least!
On the 5GHZ band my download speeds averaged approx. 172 Mbps and up loads around 12 Mbps. Using the 2.4 GHZ connection averaged around 70 Mbps down and 12 Mbps up. the uploads were about the same. Downloads were where the BIG, BIG difference came in. Needless to say I reverted back to the 5GHz band!
On their spec page I also noticed the following protocols for the different frequencies:
- IEEE® 802.11 b/g/n 2.4GHz
- IEEE 802.11 a/n/ac 5.0GHz
You'll have to see what your device manger shows for your setup.
Does your router, either your own personal or what you're leasing/ renting from your provider support 5GHz?? My router from Comcast supports both! If your router only has 2.4 GHz capabilities then that is all you'll see unless you can tap into your neighbors! LOL!
When I right click on my wifi icon (task bar) and it opens, it shows 2 addresses/ names for my home router setup. One is the router name plus 2.4, the other is router name plus 5. Click on it maybe, if your router supports 5 GHZ maybe you can select to connect to the 5GHz! They are exactly the same name except for the 2.4 or 5. "IF" it does support 5 GHz maybe click the network adapter in Device Manager and tell it to update the driver!
Also note their disclaimer copied from their web page:
Maximum wireless signal rate derived from IEEE standard 802.11 specifications. Actual data throughput and wireless coverage will vary. Network conditions and environmental factors, including volume of network tra°c, building materials and construction, and network overhead, lower actual data throughput rate and wireless coverage. NETGEAR makes no express or implied representations or warranties about this product’s compatibility with any future standards.
Like I stated I'm no geek nor am I the moderator who seems to be missing in action here of late!! I hope this helps as it is the best I can do. I tried! Sorry if I wasn't any help. If your router is only capable of the 2.4 GHZ band then that is what you're stuck with.
