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Forum Discussion
Ilovegamimg
Oct 09, 2016Aspirant
A6210 not being detected and no led light
Hello! I have a problem with my wifi adapter and id like a solution, basically when i had my netgear upgrade my thing didnt work anymore it was not detected, i tried it on my brothers computer and it...
- Oct 18, 2016
I did try it, and it didnt work in his computer also.
but i already have the solution, seems like it doesnt work om the newest windows 10 update so i u installed that newest update and i did go back to the older versions of windows 10 and it works perfect.
koidave
Dec 06, 2016Star
Excellent advice Glenn1951. That should hopefully get it working.
- Glenn1951Dec 06, 2016Apprentice
It looks like it's you and I STILL doing the Netgears job! I, like you, do not mind helping others out BUT like I and I believe you also stated; "Where are the REPRESENTATIVES of Netgear"?? :smileymad:
I can NOT believe NO ONE from Netgear monitors these forums! What the hey, over!!
- pdtommyDec 13, 2016Star
Well unfortunately I'm still having issues. I have contacted Netgear support to see what they can do. Sometimes on start up it connects other times adapter cant be detected and other times it was connected until the computer starts and then disconnects and then cant be found. After several start ups, driver reloads, it eventually starts.The Genie though has never succesfully found the Adapter.. When it is working it seems awesome, great range and speed. Just evey time you turn the computer on it takes an hour to get it working.
I will keep you posted on Netgars feedback.
By the way I downloaded latest driver from Netgear site and reloaded after uninstall, I changed power managment for USB root hub, still having issues
Cheers
Pete
- Glenn1951Dec 13, 2016Apprentice
Just out of dumb curiousity are you having trouble with both computers or just one?? I think, if I remember correctly it was two, yours and your sons(?) initially. If his works and yours doesn't try your adapter on his. It is not out of the realm of possibility that your adapter could be defective hence the on again off again or I think you would have tried different USB ports! Could be a bad port or contact in the port. I know mine came with an extension cable, try using it WITHOUT the extension!! The cable could be at fault!! I'm sorry to say I'm grasping at straws here and running out of ideas other than to go back and redo koidaves step by step install.
I'm glad someone FINALLY got some help from support!! Genie, even on mine, since the Anniversary update NEVER worked from the download page driver update. That is why to get it to work one had to do the stand-alone Genie download, even now it doesn't show the A6210 adapter!
At this point of the game, I'd give Netgear support the benefit of the doubt for a bit. If all else fails I think I'd do a COMPLETE uninstall of their program, DELETING ALL references of Netgear, do a search on Netgear to make doublely sure there isn't some Netgear file/ folder still there on your computer and do a complete virgin install following koidaves advice.
I don't know how familiar you are dealing with the registry so I won't go there as you could REALLY mess things up there!
I'd keep an eye on the Device Manager/ Network Adapter tab also. On mine it shows 802.11ac Wireless LAN CARD. When it dies or can't locate the adapter from boot on your computer, see what if anything is showing up for the Network adapter. That "SHOULD" tell you if Win is seeing your adapter or not.
All I can say is good luck! I wish I had some other tips or tricks for you to try but my well ran dry and I'm stymied. Sorry!