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A6210 not being detected and no led light
Hello! I have a problem with my wifi adapter and id like a solution, basically when i had my netgear upgrade my thing didnt work anymore it was not detected, i tried it on my brothers computer and it...
I did try it, and it didnt work in his computer also.
but i already have the solution, seems like it doesnt work om the newest windows 10 update so i u installed that newest update and i did go back to the older versions of windows 10 and it works perfect.
And it only to them 3 months. ...lol
I recently purchased an A6210 WiFi USB Adapter.
When I plugged the device in, my computer recognized it.
I see no LED's lit up on the device.
The device won't give me WiFi currently.
When installing the v1.0.0.35 software, I make it through the program until I am prompted to, "Insert the wireless USB adapter into your computer. Click Yes to continue."
I do that only to see the prompt over and over again after I click yes.
Can anything be done other than waiting for the new software to be publicly released?
Or am I better off returning the product?
I CAN NOT take credit for this as it comes from koidave, a fellow sufferer from this! Follow his step by step instructions and you "should" be up and running in no time! koidave and myself have been trying to help others, like yourself, out! Quoting koidave.
"Ok, I seem to have solved for my machine and wanted to see if it helped others on here with this adapter.
1. Run the file: A6210_v1.0.0.35 and as usual wait for the 'Plug in your adapter' message.
2. When you get the 'Adapter not detected', click Cancel
3. Leave the adapter plugged in, do not remove it and go to Device Manager.
4. Under Network adapters you will see: 802.11ac Wireless LAN Card
5. Double click on this and goto the Driver Tab.
6. Click on 'Update Driver'
7. Now choose 'Browse My computer for Driver Software'
8. Now click, 'Let me choose from a list of device drivers on my computer'
9. Choose Netgear A6210 Wifi usb 3.0 adapter and click Next. The driver will be installed
10. Close down device manager.
11. Go to your wifi / internet icon in the bottom right of your screen. If you are wired, change this to wireless and then connect to your network.
12. The adapter should now be working
13. I then went to here: http://www.netgear.co.uk/home/discover/apps/genie.aspx?cid=wmt_netgear_organic and downloaded the genie software independently of the A6210 software and installed it.
14. It actually worked and now runs ok under Windows 10 with anniversary. Its a pain, I know, but until Netgear sort themsleves out it works, and to be honest the adapter itself is very good and when connected to my virgin Superhub 2 I'm getting 140mbs download. compared to 10 over my very old powerline adapters.
Hope this helps someone.
Thanks"
This has been ongoing for some time now. If you read koidaves and my back and forth exchanges you'll see we pretty much colaborated on this, I fumbled my way to getting it to work but koidave did it and posted his step by step way to victory! If you read my latest posts to koidave and pdtommy you'll see Netgear is close to having a solution/ fix forthcoming! Exactly when I don't know but I can say, when you get it working it's "blazing" fast! Good Luck!
P.S. I did follow koidaves post exactly and I know it works. I had uninstalled everything Netgear related and followed his advice and "IT WORKED"!! I kept my adapter and love it! Let us know how you make out.
Hi Maxjc, As Glenn has directed his suggested fix may give you success. I had limited success with it, as it worked sporadically for a short while. I contacted Netgear support direct who sent me a Trial Beta Driver update that didnt work on my computer either. I actually handed over control of my PC to the Netgear tech who was unable to resolve the issue. So unfortunatley the USB adapter does not work on my computer which was a Win 2007 update to Win10. It works fine on my wifes Win 10 laptop and my Windows XP in the shed.
Has Netgear been in touch since you turned over control or are you still in limbo?? I did a little research on Windows update. I know you said that your 'puter is up to date but I'm wondering if possibly something corrupted at least one of the updates that deals specifically with networks and the Windows side of network adpters?? I found 4 without getting intensely engrossed in the search.
You'd have to contact MS to see about how and if you could reinstall them. The 4 I found with minimal searching are:
KB3176934 dated Aug 23rd Improved reliability of Network Control
KB 3189866 dated Sept. 13th deals with USB issues
KB 3197954 dated Oct 27th deals with WiFi issues and USB setup
KB3200970 dated Nov 9th deals with WiFi issues
There may be more but these are the most recent! Make sure they are installed.
Last thing I can think of is to contact Windows Tech Support and see If they can help. I don't know if they charge for support or not but possibly they can take control and look under the hood at whats a happening!
I'm still running/ using the Beta/ Trial version they allowed me to download and knock on wood it's still functioning flawlessly!!
pdtommy, one thing I overlooked was doing a system file check on your Windows installation! Still trying to help you!
Copied from TechRepublic:
: Use System File Checker (SFC)
Windows files get modified as system updates occur or applications get installed and upgraded. They can also be corrupted by malicious software or incomplete updates. Bottom line: When system files aren't as they should be, weird things will occur to your Windows installation.
To prevent Windows from acting erratically or failing to load the system and/or applications correctly, you should regularly run SFC—the built-in Microsoft utility to check and fix system file issues. Here's how:
- Launch CMD with elevated privileges.
- Type sfc /scannow to begin the verification process for all system files. As the scan progresses, any corrupt files will automatically be corrected from the cache stored locally in the Windows directory.
- forgive the 3, 4 and 5 this page put them there NOTE: "As the scan progresses, any corrupt files will automatically be corrected!
- CMD is command prompt which needs to be run as Administrator
- sfc /scannow note the space after sfc and before the / it must be there! It taked about 15 minutes or so but it INSURES your Win files ARE correct