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Forum Discussion
mamamax
Apr 25, 2016Aspirant
A6210 randomly disconnects and i have to manually unplug it and plug it back in.
help me please. im running windows 10, i cant remember if it ever did this on windows 7, but it does it at least 5 times a week and it's extremly annoying because i livestream and it keeps cutting ...
mamamax
May 20, 2016Aspirant
why is no one else responding, i have still not received the support i was looking for. netgear speficially sent me here to get help, and so far i've gotten no help
- DexterJBMay 25, 2016NETGEAR Moderator
Hi mamamax,
1. Have you tried uninstalling and re-installing the drivers?
2. Are your other wireless devices dropping the connection as well?
3. On which band (2.4GHz or 5GHz) do you have the A6210 connected?
4. Have you tried changing the wireless channel of your router?
5. Have you tried connecting the A6210 to another USB port on your computer?
Regards,
Dexter
Community Team
- VE6CGXJul 01, 2016Master
You need help downloading latest driver and install/using it? Just download free standing driver only. Don't use Genie which seems to cause
more trouble.
- NJDougJul 18, 2016Guide
I have been back and forth with Netgear for over 2 months on this issue... There Engineering department can not solve why this device is not working properly in windows 10 ...And they have a " oh well" attitude about it. I have provided so much tech data even data that tells them EXACTLY what caused the issue and still no updated driver and no fix .. Yet there competitors using the same chipset have WORKING device's with no crash's ....
shame a company this big with GREAT router that work with no issue can not fix there Top of the line USB WIFI adapter ..