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Forum Discussion

Boyce1's avatar
Boyce1
Aspirant
Dec 15, 2018

A7000 USB Adaptor - Windows cannot verify the digital signature for the drivers.

My A7000 USB adapter just stopped working on my Windows 7 PC. When I check it under Device Manager it displayed an error: I deleted and uninstalled the software.  Then downloaded the A700...
Troubleshooting
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Dec 16, 2018

Hi Boyce1

 

Welcome to NETGEAR Community! 

 

Have you made any changes prior the issue? 

 

Please check for Windows update. 


Regards, 
Blanca 
Community Team

  • Boyce1's avatar
    Boyce1
    Aspirant
    Dec 17, 2018

    Good morning and thanks for your reply, Blanca!

    I hadn't made any changes although, when I went to check for Windows Updates, at your suggestion, I did find a "Quality Rollup for Windows 7" had failed on 12/5/2018 which might have been around the time the A7000 failed.  The latest Windows Updates were successful.

    The files located in Netgear/A7000/Drivers are all dated 1/15/2018

    • Boyce1's avatar
      Boyce1
      Aspirant
      Dec 17, 2018

      Just to be clear, the A7000 is still not working.

      • Blanca_O's avatar
        Blanca_O
        NETGEAR Employee Retired
        Jan 13, 2019

        Hi Boyce1, 

         

        Please check your inbox. 

         

        Regards, 
        Blanca 
        Community Team