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Forum Discussion

Boyce1's avatar
Boyce1
Aspirant
Dec 15, 2018

A7000 USB Adaptor - Windows cannot verify the digital signature for the drivers.

My A7000 USB adapter just stopped working on my Windows 7 PC. When I check it under Device Manager it displayed an error: I deleted and uninstalled the software.  Then downloaded the A700...
Troubleshooting
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Dec 16, 2018

Hi Boyce1

 

Welcome to NETGEAR Community! 

 

Have you made any changes prior the issue? 

 

Please check for Windows update. 


Regards, 
Blanca 
Community Team

Boyce1's avatar
Boyce1
Aspirant
Dec 17, 2018

Good morning and thanks for your reply, Blanca!

I hadn't made any changes although, when I went to check for Windows Updates, at your suggestion, I did find a "Quality Rollup for Windows 7" had failed on 12/5/2018 which might have been around the time the A7000 failed.  The latest Windows Updates were successful.

The files located in Netgear/A7000/Drivers are all dated 1/15/2018

  • Boyce1's avatar
    Boyce1
    Aspirant
    Dec 17, 2018

    Just to be clear, the A7000 is still not working.

    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired
      Jan 13, 2019

      Hi Boyce1, 

       

      Please check your inbox. 

       

      Regards, 
      Blanca 
      Community Team