Forum Discussion

Aspirant

Apr 29, 2018

A7000/Nighthawk AC1900 doesn't recognize macOS 10.12.4

I tried the 1.0.0.8 and 1.0.0.9 drivers, but after restart, mac doesnt recongize the A7000. No lights on, and no 'genie' app that is supposed to launch. Nothing happens.

Firmware

Troubleshooting

meoweth

Aspirant

May 01, 2018

The installation seems to work successfully, but its not detected after restart. This seems to be a common issue based on the Amazon reviews for this product: https://www.amazon.com/Netgear-Nighthawk-AC1900-Adapter-A7000-10000S/dp/B073JHHNJ9

JamesGL

NETGEAR Employee Retired

May 04, 2018

Hi meoweth,

Let me check on this. I will get back to you for any updates.

Retired_Member
Jun 10, 2018
Is there a fix to this? It's been over a month. If not, I will just return the product.
- Blanca_O
  NETGEAR Employee Retired
  Jun 15, 2018
  Hi meoweth and atimo1,
  
  I have sent you a message. Please check your inbox.
  
  Regards,
  Blanca
  Community Team
  - MisterMud
    Initiate
    Nov 14, 2018
    Hi Blanca !
    
    I have this problem too ... A7000 wifi adapter worked fine in Mac OS X High Seirra, doesnt work at all in MOjave. I have uninstalled and re-installed the software ( A7000 Mac V 1.0.0.9 ) but my Mac doesn't recognize that the wifi adapter is plugged in ( No Netgear a7000 plug in ).
    
    What's the fix please ?
    
    -Daniel