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Forum Discussion
xps15z
Feb 24, 2017Aspirant
AC1200 getting half the internet speed
I have XFINITY, and my laptops that have built-in wifi are all getting 80-90MBPS. However my desktop which I am using the AC1200 USB Adapter is only getting half that speed in the 40-50 range. My upl...
JamesGL
Feb 27, 2017NETGEAR Employee Retired
Hi xps15z,
1. What is the OS of your desktop computer?
2. Connect the adapter on a different computer and check the speed. Lets just isolate if still the same speed using the adapter on a different computer.
- xps15zFeb 28, 2017Aspirant
I am on Windows 7.
Very strange. I plugged the netgear into my laptop, and then unplugged and plugged back into the PC. I am now getting accurate download speeds at 91MBPS. Before I was getting half of that. My upload also increase but only to 4MBPS. The upload should be at 12MBPS like it does with all my other devices on their wi-fi.
- JamesGLMar 02, 2017NETGEAR Employee Retired
Hi xps15z,
Observe the connection and report back.
- JamesGLMar 06, 2017NETGEAR Employee Retired
Hi xps15z,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
- xps15zMar 06, 2017Aspirant
Download speed has stayed good, but the upload speed is still hovering at 4MBPS only on this computer with your USB. All other devices are at a 12MBPS.
- JamesGLMar 16, 2017NETGEAR Employee Retired
Hi xps15z,
Try installing it on a different computer and see if the same speed.