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Screen's avatar
Screen
Follower
Jul 27, 2018
Solved

AC1200 WIFI USB Adapter disconnecting randomly

I just recently started having major problems with this adapter. I have looked into and done everything to fix it and yet, it hasnt fixed anything. About every 10mins, the Adapter will shut off and d...
  • Blanca_O's avatar
    Aug 13, 2018

    Hi Screen, 

     

    Welcome to NETGEAR Community!

     

    What is the operating system of the computer? Try performing the troubleshooting steps here: https://kb.netgear.com/23352/

     

    Regards, 
    Blanca 
    Community Team