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Forum Discussion
DavidCutler
Sep 04, 2018Follower
AC21000 wifi adapter software won't work
I'm running Win 10. When attempting to run the software, the adapter is not detected. When running the standalone, I am prompted more than once to insert the device followed but an installing query and then it repeats. Any help?
Hi DavidCutler,
Welcome to NETGEAR Community!
Try performing the troubleshooting steps here: https://kb.netgear.com/17/Troubleshooting-USB-adapter-not-detected
Regards,
Blanca
Community Team
2 Replies
- Blanca_ONETGEAR Employee Retired
Hi DavidCutler,
Welcome to NETGEAR Community!
Try performing the troubleshooting steps here: https://kb.netgear.com/17/Troubleshooting-USB-adapter-not-detected
Regards,
Blanca
Community Team- Blanca_ONETGEAR Employee Retired
Hi DavidCutler,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
Regards,
Blanca
Community Team