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Forum Discussion
Adapter A6210 not detected
Was not having any issues at all with my A6210 using Windows 10 until Thursday evening, 10/20, when I updated my software version to number 35. Now, the genie on installation will not detect the ada...
Solution!!
Try this -
1. Install v35
2. Stop the istallation at the point where you would hit next to detect the device
3. Plug it in to your USB
4a. This is the step that fixes it -> https://kb.netgear.com/app/answers/detail/a_id/30146
4b. From Device Manager / Network Adapters choose scan for hardware changes
5a Hopefully this should find "USB"
5b Right click on USB and then choose detect / scan for new (not sure what the actual description was
5c There are some prompet to follow but this is where Windows finds the USB driver to discover the A6210 via the USB.
Thanks for the advice.
Unfortunately when I plug my A6210 adaptor in and scan for hardware changes it only recognises the adaptor as " 802.11ac Wireless LAN Card". (As previously). Unless I have missed something - the link you provided only works if the A6210 adaptor is recognised - and the driver can be updated manually. As the main problem is that the adaptor is not recognised with the 35 update then I cannot see a way around it until Netgear come up with a solution (This year if possible!!).
As the adaptor does not work and it is still well within warranty I am tempted to return it. The problem is - I think - that it is not the adaptor that is at fault, but Netgear's 35 update so a replacement adaptor would suffer the same problems.
Thanks again for the help and if you see that I have missed a point please let me know.