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Forum Discussion
RV11
Oct 22, 2016Tutor
Adapter A6210 not detected
Was not having any issues at all with my A6210 using Windows 10 until Thursday evening, 10/20, when I updated my software version to number 35. Now, the genie on installation will not detect the ada...
jprife
Dec 06, 2016Star
I've been in communication with a Level 2 Support Engineer, who sent me a Trial Beta version of the software which he hoped might fix the problem, but unfortunately it didn't. However, I did find this procedure on another similar thread and it DOES work for Windows 10 Anniversary:
1. Run the file: A6210_v1.0.0.35 and as usual wait for the 'Plug in your adapter' message.
2. When you get the 'Adapter not detected', click Cancel
3. Leave the adapter plugged in, do not remove it and go to Device Manager.
4. Under Network adapters you will see: 802.11ac Wireless LAN Card
5. Double click on this and goto the Driver Tab.
6. Click on 'Update Driver'
7. Now choose 'Browse My computer for Driver Software'
8. Now click, 'Let me choose from a list of device drivers on my computer'
9. Choose Netgear A6210 Wifi usb 3.0 adapter and click Next. The driver will be installed
10. Close down device manager.
11. Go to your wifi / internet iceon in the bottom right of your screen. If you are wired, change this to wireless and then connect to your network.
12. The adapter should now be working
13. I then went to here: http://www.netgear.co.uk/home/discover/apps/genie.aspx?cid=wmt_netgear_organic and downloaded the genie software independently of the A6210 software and installed it.
14. It actually worked and now runs ok under Windows 10 with anniversary. Its a pain, I know, but until Netgear sort themsleves out it works, and to be honest the adapter itself is very good and when connected to my virgin Superhub 2 I'm getting 140mbs download. compared to 10 over my very old powerline adapters.
Kevscout
Jan 08, 2017Aspirant
Most of your steps worked for me until it came to Step 11. I had to switch from Wireless to WIFI to get it to work.