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Forum Discussion

Retired_Member's avatar
Retired_Member
Jul 31, 2022
Solved

Cannot check firmware updates

Im trying to check A7000 firmware updates with genie software, it advances to 20%, and stays there forever ?

  • Retired_Member's avatar
    Retired_Member
    Jul 31, 2022

    But you didnt understand that i have been doing what you suggested in first place ?

    Anyways, if this usb stick is allready abandoned by netgear, i wont bother anymore 🙂

     

    Ty you for the suggestions and for replying.

7 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Retired_Member wrote:

    Im trying to check A7000 firmware updates with genie software, it advances to 20%, and stays there forever ?


    A better option is to visit the support pages and to download any updates from there.

     

    Visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware.

    That page will also have any software, firmware and drivers for your device, if they exist.

     

    The latest update was four years ago:

     

    A7000 Software Version 1.0.0.15 (Windows) | Answer | NETGEAR Support

    • Retired_Member's avatar
      Retired_Member

      Im not looking software, your link is for genie software 🙂 Within genie software you should be able to update firmware..

      I dont see any other way to update usb stick since it does not have its own web frontend or ui...