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Forum Discussion
External Wifi adapter
I have a cx80 and it works great except on one all in one desktop. The wifi ac9462 adapter will not respond and I lose internet and I have to reboot several time to get it towork I have tried all the fixes with the tec department but none of them worked so they could not help me and told me to get a external wifi adapter for that computer. He didnt tell me what to get and at age 75 I was lost as to what when I went online. The guy at bestbuy had the I have no idea what you are talking about look. Any suggestions woud be appreciated.
Thanks
3 Replies
Does the all in one PC have a ethernet adapter port to connect the PC directly to the CAX80?
What is the brand and model# of this PC?
Try the CAX80 with Smart Connect disabled.
Review these adapters:
Find out what driver is on the AC9462. follow this guide from intel.
Post which is on here.
then get the newest one here:
https://www.intel.com/content/www/us/en/products/sku/125192/intel-wirelessac-9462/downloads.html
Intel had issues with AX when it was first released and windows auto-update didn't do a good job of updating it. It should work, if you update the driver to the newest version.
Again, post which on you have an after you install, post which is upgrades to on here. Reason why is I've seen some of the older wireless cards support pulled and not update and so then you have to get the latest from one of the intel forums.
The AC9462 isn't the latest wonder of technology, but still workable and covered by the Inhell driver reference which was posted before.
To keep things easy, you may download and run Intel® Driver & Support Assistant to automatically detect the driver(s) update.
