NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Drgwayne's avatar
Drgwayne
Guide
Nov 29, 2016
Solved

Frequent disconnects

Can anyone help? I have this new wi-fi adapter and it continually drops service.  No other devices on the home network drop service- just this new one.  The only way I can get this computer back up i...
Troubleshooting
  • JamesGL's avatar
    JamesGL
    Jan 03, 2017

    Hi Drgwayne,

     

    Please try to install it on a different computer and observe the connection.

Drgwayne's avatar
Drgwayne
Guide
Dec 01, 2016
Thanks-- I've done this-- it worked fine for 2 days but now it's dropping again just as before. Home network is fine-- other devices are working fine. Next steps?
  • JamesGL's avatar
    JamesGL
    Master
    Jan 03, 2017

    Hi Drgwayne,

     

    Please try to install it on a different computer and observe the connection.

  • JamesGL's avatar
    JamesGL
    Master
    Jan 06, 2017

    Hi Drgwayne,

     

    We’d greatly appreciate hearing your feedback letting us know if you need further assistance.