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Forum Discussion

gta_fan's avatar
gta_fan
Aspirant
Dec 29, 2016
Solved

Genie won't detect A6210

The Netgear Genie won't detect my A6210 on Win 10 (ever since I had to reinstall windows), I checked WLAN in services and it's running but the genie still won't detect and won't connect whenever I restart my PC untill I unplug the USB from the 3.1 port than plug back in (maybe I should try doing a fresh reinstall of windows)

Troubleshooting

5 Replies

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Jan 03, 2017

    Hi gta_fan,

     

    Is the device still detected under the device manager? Look for the 802.11 AC WLAN card or the NETGEAR A6210.

    • gta_fan's avatar
      gta_fan
      Aspirant
      Jan 03, 2017

      802.11ac WLAN is and properties say This device is working properly.

      • JamesGL's avatar
        JamesGL
        NETGEAR Employee Retired
        Jan 04, 2017

        Hi gta_fan,

         

        Please check your inbox.