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Forum Discussion
Have they given up on Windows 8.1 compatibility?
I've been searching for months on solutions for the random disconnects and nothing's worked. Has Netgear released any statements on when we can expect drivers that actually support 8.1 or are we goin...
I was wondering if anyone has really found a solution to this? I have the 6200 with a nighthawk router. When the adapter is connected, it works fine...since I have gigabit service, I get 225mbps wireless.
That said, it regularly drops the connection when the adapter in the network control panel disappears for no reason. sometimes, removing and reinserting the USB doesn't even fix it.
I've read the forum and tried every solution I could find....I have installed/uninstalled each of the available drivers, followed the procedure to delete the certain registry entries, turned off the selection to disable power, etc. I have tried standalone and genie versions of the adapter. I will say, that after I deleted the registry items and installed the latest genie driver it does stay connected longer than before....perhaps 1.5 hours. Before this, it was dropping within 30 minutes.
I used to run win 7 64bit pro....never had a single issue. As soon as I upgraded, this went south. I did the whole email support thing....useless. I called tech support and after some firm negotiations, I got them to agree to give me some tech support for free even after my 90 days is over (still within hardware warranty tho). They told me to disable my nic in the device manager and then in stall drivers...same problem. They told me that they would solve this problem but when I called back I got a major hassle and they finally gave up and said the would send me a new adapter. They also tried to blame this on microsoft saying it is an OS problem....I actually laughed out loud at the guy on the phone.
Unless anyone has any bright ideas, I am afraid that I have an expensive and yet useless adapter.
Thoughts or suggestions?
That said, it regularly drops the connection when the adapter in the network control panel disappears for no reason. sometimes, removing and reinserting the USB doesn't even fix it.
I've read the forum and tried every solution I could find....I have installed/uninstalled each of the available drivers, followed the procedure to delete the certain registry entries, turned off the selection to disable power, etc. I have tried standalone and genie versions of the adapter. I will say, that after I deleted the registry items and installed the latest genie driver it does stay connected longer than before....perhaps 1.5 hours. Before this, it was dropping within 30 minutes.
I used to run win 7 64bit pro....never had a single issue. As soon as I upgraded, this went south. I did the whole email support thing....useless. I called tech support and after some firm negotiations, I got them to agree to give me some tech support for free even after my 90 days is over (still within hardware warranty tho). They told me to disable my nic in the device manager and then in stall drivers...same problem. They told me that they would solve this problem but when I called back I got a major hassle and they finally gave up and said the would send me a new adapter. They also tried to blame this on microsoft saying it is an OS problem....I actually laughed out loud at the guy on the phone.
Unless anyone has any bright ideas, I am afraid that I have an expensive and yet useless adapter.
Thoughts or suggestions?