NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Christer_E's avatar
Christer_E
Follower
Jul 14, 2016

Help with NETGEAR N300 USB Mini Adapter

Installed perfectly and finds network (and extended through N300 WiFi Range Extender). NETGEAR Genie says good connection, but menybar symbol is red. Genie stuck on "Network: Scanning...".

 

Can't select network, ergo can't click on the bar and no "connect" icon appears.

 

Anyone have any idea what could be wrong?

 

connect_01.jpgconnect_02.jpg

 

 

Troubleshooting

2 Replies

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Jul 25, 2016

    Hi Christer_E,

     

    Uninstall the driver and reinstall it using the standalone driver.

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Jul 28, 2016

    Hi Christer_E,

     

    We’d greatly appreciate hearing your feedback letting us know if the information we’ve provided has helped resolve your issue or if you need further assistance.

     

    If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!

     

    JamesGL

    Community Team