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Forum Discussion

John_CAR's avatar
John_CAR
Aspirant
Mar 11, 2017
Solved

I cannot install the drivers for my device on windows 7

I am trying to install the drivers for my device and it says it is not recognized when I install it so I had to switch back from windows 7 to windows 10 which I hate having to do 
Installation
  • JamesGL's avatar
    JamesGL
    Mar 21, 2017

    Hi John_CAR

     

    If you have antivirus, try disabling it before installing the device.

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Mar 14, 2017

Hi John_CAR

 

1. What is the model number of your adapter?

2. What driver version you are using to install the device?

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Mar 17, 2017

Hi John_CAR

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.