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Forum Discussion

Sev3nHeaven's avatar
Sev3nHeaven
Follower
Jun 26, 2018

Invalid Serial Number

I've been trying to contact support but whenever it asks to put the serial number in and give the purchase date it gives me "Invalid Serial Number". I have tried replacing the 0 with an o and such bu...
Troubleshooting
bm0022's avatar
bm0022
Aspirant
Jul 19, 2018

same problem but with r6020

AmberJay's avatar
AmberJay
Aspirant
Jul 21, 2018
I've noticed that when inputting the SN for their products, it's CAP sensitive. So, of you haven't tried already, redo it but with all lettere capitalized.
  • AmberJay's avatar
    AmberJay
    Aspirant
    Jul 21, 2018
    Sorry for the spelling errors.
    If*
    Letters*