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Forum Discussion

Brice123's avatar
Mar 29, 2022

Model: A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0 firmware V1.011.134

Hi, My new Router is losing connection at least once a day. Mostly around 9:00PM I have to reboot it and everything works fine till the next day. Before I call and deal with Netgear does anyone have any suggestions? I Have read maybe changing the name of the Network etc. 

I have a 400Mps down and 20Mps up 

Firmwear is up to date. 

 

Thanks for any info. 

18 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What router do you have? 
    what firmware is on the router?

    What modem/gateway is the router connected to? 

     

    (hint, these were asked on your last thread and not answered, details are key)

    • Brice123's avatar
      Brice123
      Tutor

      They are in the subject line it is a A7000 Nighthawk router. Firmware is also posted there. Firmware is up to date. Don't know Spectrum modem. 

      • plemans's avatar
        plemans
        Guru - Experienced User

        A7000 is a usb wireless adapter. Not a router. 

        And "dropping every night" doesn't say what actually happens. 

        Do devices say "connected, no internet", does the wifi stop broadcasting entirely, does it broadcast but you can't connect, do wired devices have issues as well, does it happen to both 2.4ghz and 5ghz at the same time. Details are key. We're not there to see what you're doing or whats actually happening so they more we know, the more we can help you. 

        So help us to help you. 

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Is the A7000 WiFi USB Adapter listed in your footer involved in this in anyway? Or did you just click the first thing that popped up when you wrote your message?

     

    If not then this is not the right place to seek help with a router.

     

    If the A7000 is involved, why do you think that this has anything to do with your lost connections?

     

    As plemans says, details matter. At the moment it is anybody's guess as to what is going on at your end.

     

     

     

    • Brice123's avatar
      Brice123
      Tutor

      I have a A7000 Night hawk router. It is dropping connection around 9PM at night every night. I gave all the information in the subject line with the firmware.