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Camsmitty17's avatar
Camsmitty17
Aspirant
Aug 06, 2017

My wnce2001 won’t stay connected To my wife.

I need help my wnce2001 netgear wifi adapter will not stay connected to my wifi. There will be times where it will stay connected for a long period of times but then it just connects and disconnects. ...
Troubleshooting
JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Aug 07, 2017

Hi Camsmitty17,

 

How far is the adapter from the router?

Are there any wireless devices that works fine with the router?

Camsmitty17's avatar
Camsmitty17
Aspirant
Aug 08, 2017
It’s right above it, and all other devices have no problem with the router.
  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Aug 09, 2017

    Hi Camsmitty17,

     

    Try to reset the adapter and reconfigure it.

    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired
      Aug 13, 2017

      Hi Camsmitty17,

       

      We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

      • Camsmitty17's avatar
        Camsmitty17
        Aspirant
        Aug 15, 2017
        Still does not work.
    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired
      Aug 22, 2017

      Hi Camsmitty17,

       

      What is the firmware version of the adapter?