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ssohni's avatar
ssohni
Aspirant
Aug 14, 2018

N600Adaptor-5G works great on everything BUT PC

Added adaptor to be able to access higher speeds on my PC.  It worked and then stopped after I tried to connect my Printer to the network.  Now, my PC only runs at the same speed the 2.4 originally was giving me.  Everything else (ROKU, iPhone, etc.) run at top speeds. i.e., 170.  

1) How do I get my PC to recognize the 5G adaptor?

2) How do I connect my printer to the network? 

While I am not totally ignorant about computers, this is beyond me and I really need a step by step...........Netgear support useless.  

Thanks for any help. 

7 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    What is this N600Adaptor-5G? Look for a model number on the side.

     

    N600 tells us about wifi speeds, but not the Netgear model number.

     

    You have posted your message in the section for R6000 Series AC WiFi Routers. Is there one of these in your system that you need help with? If so, which model?

     

    • ssohni's avatar
      ssohni
      Aspirant

      I did get it to work on the 5G for a day or so.  Then, by attempting to hook up a VOIP phone, I lost it again. 5G shows up as available along with the 2.4 but it is only running at 13Mbps.  When it was running at a speed of 170+ only the 5G showed up and I could not see the 2.4,  

      So the inital problem is speed.  Next, then, is the ability to connect my HP printer wirelessly.  

      I appreciate any input.  Have tried everything I know to try including a reinstall. 

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        We still don't know what you are talking about, especially the "N600Adaptor-5G".

         

        Looks like some sort of SSID, but who knows?

         

        Does the hardware have a model number?