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Netgear A6100 Wifi Adapter suddenly get lagspikes
I've had an A6100 wifi adapter for at least a year now with no problems at all. Last week i suddenly get lagspikes at 3k+ ms.
Phones and laptops at the same network is working fine, i have also tried the A6100 with the laptop and when i do that i get lagspikes there aswell. So it is clearly the adapter that is malfunctioning and not my other comp or ISP.
I tried the run-> ping -t 8.8.8.8 command to see these spikes, this is what i get.
Pinging 8.8.8.8 with 32 bytes of data
Reply from 8.8.8.8: bytes=32 time=4ms TTL=56
Reply from 8.8.8.8: bytes=32 time=4ms TTL=56
Reply from 8.8.8.8: bytes=32 time=8ms TTL=56
Reply from 8.8.8.8: bytes=32 time=7ms TTL=56
Reply from 8.8.8.8: bytes=32 time=5ms TTL=56
Reply from 8.8.8.8: bytes=32 time=4ms TTL=56
Reply from 8.8.8.8: bytes=32 time=4ms TTL=56
Reply from 8.8.8.8: bytes=32 time=5ms TTL=56
Reply from 8.8.8.8: bytes=32 time=5ms TTL=56
Reply from 8.8.8.8: bytes=32 time=3495ms TTL=56
Reply from 8.8.8.8: bytes=32 time=4ms TTL=56
Reply from 8.8.8.8: bytes=32 time=5ms TTL=56
Reply from 8.8.8.8: bytes=32 time=4ms TTL=56
Reply from 8.8.8.8: bytes=32 time=15ms TTL=56
Reply from 8.8.8.8: bytes=32 time=19ms TTL=56
Reply from 8.8.8.8: bytes=32 time=13ms TTL=56
Reply from 8.8.8.8: bytes=32 time=21ms TTL=56
Reply from 8.8.8.8: bytes=32 time=12ms TTL=56
Reply from 8.8.8.8: bytes=32 time=10ms TTL=56
Reply from 8.8.8.8: bytes=32 time=10ms TTL=56
Reply from 8.8.8.8: bytes=32 time=3434ms TTL=56
Reply from 8.8.8.8: bytes=32 time=11ms TTL=56
Reply from 8.8.8.8: bytes=32 time=4ms TTL=56
Reply from 8.8.8.8: bytes=32 time=7ms TTL=56
Reply from 8.8.8.8: bytes=32 time=5ms TTL=56
Reply from 8.8.8.8: bytes=32 time=3104ms TTL=56
Reply from 8.8.8.8: bytes=32 time=5ms TTL=56
The fact that this issue came up suddenly is what i would like to have an answer to.
I have reset and rebooted modem/router.
Uninstalled and reinstalled latest drivers and software for the A6100, this actually worked for a gamingsession but the next day the issue returned.
Maybe it simply broke down, maybe there has been some update for windows 10 that is messing things up, i have no idea.
Thoughts?
I solved it! Yesterday I stumbled upon a thread completely accidentally where somebody was experiencing the same problem. Granted, this solution won't work for you unless you have a Roccat product though.
The problem is the Roccat Swarm software! Upon uninstalling it, my connection becomes completely stable, the problem was not with Netgear at all! Hopefully this can at least raise awareness of this issue, as suspecting a gaming mouse's software does not seem logical at all for networking issues...
It's worth noting that I was able to achieve a stable connection with my A6100 on Windows 10 Home using current standalone drivers (Netgear Genie not installed).
11 Replies
I've been having the EXACT same issue with my adapter as well, and have been unable to fix it. I've tried reinstalling with and without Netgear Genie in addition to trying out older drivers. On occasion I can get a good gaming session in but the issue persists after a few matches. I've tried googling this issue but have thus far been unable to find a working solution.
Installing the older driver fixed the issue before the Anniversary patch but does not work anymore for some reason.
So im not the only one, sorry to hear you have the same problem!
Unfortunately still no reply about why..Hi All,
Do you have other devices that works fine or has a stable connection with the router? Try to uninstall and reinstall the driver of the adapter and use the standalone driver instead of the driver with Genie.
JamesGL
Community Team
Hi JamesGL,
I'm glad you have time to help us out :) So I have an Asus dongle that only works on the 2,4GHz band. I tried it out on my laptop a couple of weeks ago (I disabled the device's own wifi adapter using Device Manager) and I got a stable connection with a ping test.
I've also tried installing the standalone driver several times. On some occasions it worked fine for a while, but the connection becomes unstable again after a period of time and starts experiencing the 3k lagspikes. I'm not entirely sure but it seems like my driver keeps changing on every new reboot (currently I have Netgear Genie installed, gonna try uninstalling it now and doing the standalone installation one more time).
Furthermore, the adapter doesn't find any wifi signals after coming back from Sleep mode. I solve that by replugging the adapter and all of a sudden it magically finds wifi signals again. Not a big deal, only slightly annoying.
I'll definitely post it here if the new standalone installation works for me, otherwise assume that it didn't work.
I solved it! Granted, this solution is probably only going to work for a select few people but I think people need to know, considering that the culprit wasn't even on my radar when it comes to wireless networking. I have a Roccat gaming mouse and it comes with a software called Roccat Swarm. Uninstalling it completely removed the problem for me, it had nothing to do with wireless adapters!
Got it from this thread:
https://forums.techguy.org/threads/frequent-latency-spikes-on-win-10.1166829/
Also worth noting is that I'm able to get a completely stable connection on my A6100, so the dongle itself can still function perfectly fine even with Windows 10 and current drivers (although my current build does not have Netgear Genie -> I have the standalone install).
I solved it! Yesterday I stumbled upon a thread completely accidentally where somebody was experiencing the same problem. Granted, this solution won't work for you unless you have a Roccat product though.
The problem is the Roccat Swarm software! Upon uninstalling it, my connection becomes completely stable, the problem was not with Netgear at all! Hopefully this can at least raise awareness of this issue, as suspecting a gaming mouse's software does not seem logical at all for networking issues...
It's worth noting that I was able to achieve a stable connection with my A6100 on Windows 10 Home using current standalone drivers (Netgear Genie not installed).
