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Forum Discussion
Kasperczak
Feb 22, 2019Tutor
Netgear A6210 - limited access on Windows 7
I recently acquired the A6210 High Gain USB adapter. I have successfully got it to work on Windows 10 as it was automatically recognized. However, on Windows 7 I had to install the Netgear driver and...
Blanca_O
Feb 25, 2019NETGEAR Employee Retired
Hi Kasperczak
Just to make sure, do you have other wireless devices that are connected on the same network? Please temporarily disable Windows Firewall.
Regards,
Blanca
Community Team
Kasperczak
Feb 26, 2019Tutor
Unfortunately temporarily turning off the firewall or the anti-virus software makes no difference.
I can also confirm that I do have other devices of various types and makes connected to the router without any difficulty. Even this device will connect to the router when using a different operating system, for example Linux or Windows 10. It just won't connect under Windows 7 for some reason.
I should also add that I am using WPA2 with AES. The router expects WPA2 with AES and is configured to only accept authentication of this type. I did however temporarily try mixed mode authentication (WPA2/AES or WPA/TKIP) to see whether it would make a difference, but again, it did not.
Regards.
- KasperczakFeb 26, 2019Tutor
I should also add that among the devices that are successfully to the router are Apple, Samsung, Nokia, Roku and other devices operating on both the 2.4GHz and the 5GHz bands. The router shows the mac address and allocated IP address for any connected station. This Netgear dongle does initially appear on the list along with MAC address and allocated Ip address and showing a WPA2 connection. However, a few seconds the following pop-up dialog appears on the PC:
Connecting to the network is taking longer than usual
After a few more seconds this is followed by:
The computer currently has limited connectivity to MYSSID
Running ipconfig on the computer never shows the IP address allocated by the router. Instead it always shows 169.254.14.57. After some 3 or 4 minutes, the IP address allocated to the dongle as shown on the router changes to "N/A".
So it seems that the dongle is initially negotiating and establishing a connection with the router, but for some reason the DHCP negotiation is not being completed and the connection gets dropped.