NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Netgear A7000 Internet Problem
So I bought this network adapter a bit ago. It worked well for a bit, but not causes massive lag issues. The cables have been unplugged a couple times. In the Netgear Genie application, I connect to my 5G wifi and the light turns on, but then I cannot use the internet. It shows me connect to the router, but disconnected from the internet. I've tried everything I know and am looking for help feedback.
Please let me know what could be the issue.
Thanks
-Jitt
1 Reply
The short answer, buy another device.
The long answer of things you can try, which has failed for me....
Disable RunSwUSB service
Disable Power saving for the device
Roll back drivers, been through them all with the same issues.
Advanced Settings, you can try changing things, which from my findings will work for a while, then just fail again. Even if you go back to settings that didn't work in the past, it suddenly starts working again, then stops working.
The device is a failure, just Google it and Netgear does not seem to care to fix it.