Netgear AC1200 Wi-Fi USB Adapter High Gain Dual Band USB 3.0 (A6210-100PAS) Cannot Be Detected

I purchased this specific adapter from amazon and it arrived today. Everything installs correctly, yet when i get to the part were i need to plug it in it cannot be detected for some unknown reason to me. My laptop has been upgraded to windows 10 and for a test i tried it on my computer which runs windows 7 and it installed perfectly without any issues. And i've downloaded the latest software etc from netgear and it still won't detect it. Can i fix this somehow?