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Forum Discussion

Riverrider2's avatar
Riverrider2
Aspirant
Mar 01, 2017

Netgear WNA3100 not compatible with Netgear router?

I'm running a R7000 wireless router and have routinely connected to it via www.routerlogin.net to configure settings.  I had previously used an old Linksys wireless G adapter to connect.  I decided t...
Troubleshooting
Riverrider2's avatar
Riverrider2
Aspirant
Mar 03, 2017

The computer is running Win7.  The WiFi adapter is running firmware v2.2.0.4 and the router is running firmware v 1.0.7.10.  I'm runing Kaspersky Total Security for anti-virus protection.

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Mar 09, 2017

    Hi Riverrider2,

     

    We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

    • Riverrider2's avatar
      Riverrider2
      Aspirant
      Mar 09, 2017

      So far the efforts have been fruitless.  I have uninstalled and re-installed the adapter, but am still unable to log in to the router using it.  I have tried turning off the anti-virus protection software, but it made no difference.  If I use a different computer (ASUS laptop, Win10 with factory WiFi adapter) running the same version of Kaspersky, I am able to log into the router. 

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Mar 10, 2017

    Hi Riverrider2,

     

    Can you access it if using the IP address of the router(ex. 192.168.1.1)?

    • Riverrider2's avatar
      Riverrider2
      Aspirant
      Mar 10, 2017

      I can access the router login page using the IP address from other computers.  I was also able to do that before I installed the WNA3100.

      • Riverrider2's avatar
        Riverrider2
        Aspirant
        Mar 10, 2017

        I've had a few system crashed since the installation.  Info is the crash message is below.  IDK how to attach a dmp file.

         

        Problem signature:
          Problem Event Name:    BlueScreen
          OS Version:    6.1.7601.2.1.0.768.3
          Locale ID:    1033

        Additional information about the problem:
          BCCode:    a
          BCP1:    0000000000000000
          BCP2:    0000000000000002
          BCP3:    0000000000000001
          BCP4:    FFFFF8000329117C
          OS Version:    6_1_7601
          Service Pack:    1_0
          Product:    768_1

        Files that help describe the problem:
          C:\Windows\Minidump\031017-16692-01.dmp
          C:\Users\Fireside Printing Co\AppData\Local\Temp\WER-70247-0.sysdata.xml

        Read our privacy statement online:
          http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

        If the online privacy statement is not available, please read our privacy statement offline:
          C:\Windows\system32\en-US\erofflps.txt